<> Trend Micro, Inc. November 25, 2020 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Trend Micro(TM) Mobile Security version 9.8 SP5 for iOS 11.0 or later ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Notes: This readme file was current at the time of product release, however, you should check for documentation updates at the Trend Micro Web site: http://www.trendmicro.com/download/ Contents ===================================================================== 1. About Trend Micro Mobile Security 1.1 Overview of this Release 1.2 Who Should Install this Release 2. What's New 3. Documentation Set 4. System Requirements 5. Installation 6. Post-Installation Configuration 7. Known Issues 8. Release History 9. Contact Information 10. About Trend Micro 11. License Agreement ===================================================================== 1. About Trend Micro Mobile Security ======================================================================== 1.1 Overview of this Release ===================================================================== Trend Micro(TM) Mobile Security for Enterprise 9.8 SP5 uses the latest security technologies to defend against threats to mobile devices. This version of Mobile Security offers the following features: - Award-winning anti-malware scanning technology for mobile malware threats - Enables the administrator to: - provision Wi-Fi settings and control various features on mobile devices - enforce password authentication and configure password complexity - allow or block the installation of certain applications on mobile devices - create a list of apps for the users to install on mobile devices through Enterprise Applications - lock, locate, or wipe the data off the mobile device remotely - authenticate a batch of mobile devices using their IMEI numbers and/or Wi-Fi MAC addresses. - Supports scanning mobile devices for the following: - malicious SSL certificates - malicious iOS profiles - network traffic decryption - modified applications - Provides support for iOS 12 operating system. 1.2 Who Should Install this Release ===================================================================== Those who want to set up Mobile Security for Enterprise version 9.8 SP5 or upgrade Mobile Security for Enterprise from version 9.8 or later. 2. What's New ======================================================================== The following new features are available in this version of Mobile Security for Enterprise: - Support iPadOS 14. - Fixed some known bugs. 3. Documentation Set ======================================================================== In addition to this readme.txt, the documentation set for this product includes the following: - Administrator's Guide -- product overview and detailed configuration instructions for network administrators. - Installation and Deployment Guide -- installation planning, installation and initial setup instructions, and basic information intended to get you "up and running." Electronic versions of the manuals are available at: http://www.trendmicro.com/download/ - Online help -- Context-sensitive help screens that provide guidance for performing a task. - Knowledge Base -- a searchable database of known product issues with related problem-solving and troubleshooting topics. http://kb.trendmicro.com/solutions/ 4. System Requirements ======================================================================== Before installing Trend Micro Mobile Security, ensure that your mobile device meets the following requirements: * Platform: Apple iOS * Operating system: - iOS 11.x - iOS 12.x - iOS 13.x - iOS 14.x * Storage space: 1 GB minimum * Others: Internet connection 5. Installation Overview ======================================================================== This section explains key steps for installing the application. For detailed installation steps, refer to the Installation and Deployment Guide. Install the Mobile Device Agent (the Mobile Security client program) on supported mobile device platforms using one of the following methods: - Email notification - Manual installation 6. Post-Installation Configuration ======================================================================== Refer to the OLH for details. 7. Known Issues ======================================================================== 7.1 Uninstalling the iOS Mobile Device Agent does not change the status on the Management Server to "Inactive". --------------------------------------------------------------------- The Mobile Security Management Server does not change iOS mobile device status to "Inactive" until the "MDM Enrollment Profile" is removed from the mobile device. 7.2 Uninstalling the iOS MDM Enrollment Profile does not change the status on Mobile Device Agent to "Inactive". --------------------------------------------------------------------- This can happen if the iOS "MDM Enrollment Profile" is removed from the mobile device when it is not connected to the network. As a result, the Mobile Device Agent keeps displaying the old status. To resolve this issue, delete the iOS mobile device record on the Mobile Security Management Server or reinstall the iOS Mobile Device Agent on the mobile device. 7.3 The iOS mobile device does not receive APNs notification if the mobile device uses a proxy to access server. --------------------------------------------------------------------- Mobile devices are unable to connect to APNs using a proxy server. 7.4 Mobile Security does not detect malicious iOS profiles on iOS 11. --------------------------------------------------------------------- This known issue occurs because of limitations on the iOS 11.0 operating system. 8. Release History ======================================================================== Version 9.8 SP4 for iOS 11.0 or later -------- May 2020 Version 9.8 SP3 for iOS 6.0 or later -------- December 2019 Version 9.8 SP2 Patch 1 for iOS 6.0 or later -------- August 2019 Version 9.8 SP2 for iOS 6.0 or later -------- June 2019 Version 9.8 SP1 for iOS 6.0 or later ------- March 2019 Version 9.8 for iOS 6.0 or later ------------------ March 2018 Version 9.7 for iOS 6.0 or later ------------------ December 2016 Version 9.6 for iOS 6.0 or later ------------------ February 2016 Version 9.5 for iOS 6.0 or later ------------------ September 2015 Version 9.3 for iOS 6.0 or later ------------------ June 2015 Version 9.2 for iOS 4.3 or later ------------------ March 2015 Version 9.1 for iOS 4.3 or later ------------------ December 2014 Version 9.0 for iOS 4.3 or later ------------------ July 2013 Version 8.0 for iOS 4.3 or later -------------------September 2012 9. Contact Information ======================================================================== A license to the Trend Micro software usually includes the right to product updates, pattern file updates, and basic technical support for only one (1) year from the date of purchase. After the first year, Maintenance must be renewed on an annual basis at Trend Micro's then-current Maintenance fees. You can contact Trend Micro via fax, phone, and email, or visit us at: http://www.trendmicro.com Evaluation copies of Trend Micro products can be downloaded from our Web site. Global Mailing Address/Telephone Numbers ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ For global contact information in the Asia/Pacific region, Australia and New Zealand, Europe, Latin America, and Canada, refer to: http://www.trendmicro.com/en/about/overview.htm The Trend Micro "About Us" screen displays. Click the appropriate link in the "Contact Us" section of the screen. Note: This information is subject to change without notice. 10. About Trend Micro ======================================================================== Trend Micro, Inc. provides virus protection, anti-spam, and content-filtering security products and services. Trend Micro allows companies worldwide to stop viruses and other malicious code from central point before they have a chance to reach users' desktops. Copyright 2020, Trend Micro Incorporated. All rights reserved. Trend Micro and the t-ball logo are trademarks of Trend Micro Incorporated and are registered in some jurisdictions. All other marks are the trademarks or registered trademarks of their respective companies. 11. License Agreement ======================================================================== Information about your license agreement with Trend Micro can be viewed at: http://us.trendmicro.com/us/about/company/user_license_agreements/